First overnight boarding stay coming up? Here's the short list we send every new client at Cleo's Clubhouse. Nothing fancy — just what actually makes the stay smoother.
The essentials
- Food, pre-portioned. Individual bags or containers labeled by meal are ideal. Sudden food changes are a common cause of upset stomachs, so we always feed your dog's own food.
- Any medications, in their original containers, with written dosing instructions.
- Vaccination records — rabies, distemper/parvo, bordetella. Digital copies are fine.
- Your vet's name and phone number, plus an emergency contact who can make decisions if we can't reach you.
- A leash and collar with a current ID tag.
The nice-to-haves
- A worn t-shirt or blanket that smells like home. This one matters more than people think, especially for young dogs and rescues on their first stay.
- A favorite chew or toy — nothing they could destroy and swallow in pieces.
- Written notes on quirks: "scared of thunder," "doesn't like being picked up from behind," "loves getting his ears scratched." We read every one.
Three things people forget
- Enough food for the full stay plus one extra day. Flights get delayed. Weather happens. An extra meal in the bag means we're not scrambling.
- The exact feeding schedule. "Twice a day" is fine. "7:30am and 5:30pm, one cup each, kibble only" is much better.
- A note if your dog is on a special diet or has allergies. This one has to be written down, not just mentioned at drop-off.
If you have a question that isn't on the list, just text us. We'd rather over-communicate before the stay than have your dog stressed on day one.